Return & Exchange Policy

vogzy.com aspires to ensure that our customer is completely happy and we endeavor to provide the best to you. In order to deliver you the correct and right product, our team of experts do a rigorous check in terms of the fabric’s impeccable quality, it’s color, it’s quantity as per the order number and code before it’s ready for dispatch. In case you are not satisfied with the quality of the product or service, we allow a return of any product except custom dyed fabrics or custom printed fabrics or custom dresses (hereon all customisation mentioned as make to order below). Our terms of Returns/Exchange and Refund Policy are as follows: –

Please Note: Following products are NOT returnable & exchangeable unless defective.

01. When Product is Defective or Damaged
1.1. REFUND POLICY
1.2. COVERED as Defect or Damaged
1.3. NOT COVERED as Defect or Damage
1.4. Exchange
1.5. Conditions of Returned Products
02. When Customer Changed His/her Mind, or Did Not Like the Product
2.1. Refund Policy

In all such instances when a customer changed their mind, or the fabrics didn’t meet their set expectations, and wish to return part or whole of the order (not applicable in case of fabrics measuring below 3meters), Vogzy shall accept returns for the rest of the fabrics, given that returned products qualify the conditions mentioned in clause 2.2. In such cases, customer shall bear the full shipping charges, and there shall be no reverse pick-up facility to avail. The refund shall be processed within 2 weeks days from the date of receipt of returned order back at the shipping source.

2.2. Conditions of Returned Products
DISCLAIMER FOR COLOR & DESCRIPTION

The details of the product (for instance weight, color, size, etc.) quoted with the product displays are only the approximate values. Slight variation on the actual color is possible from how it appears on the website. We assure you regarding the quality of our products.

If you still have any query about our return & exchange policy
kindly drop us an email at care@vogzy.com.

We will reply to you within 1-2 working days.
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